Assistant Laundry Manager

The Assistant Laundry Manager supports the Executive Housekeeper in oversees the entire laundry operation to ensure efficient washing, drying, ironing, and distribution of linens, uniforms, and guest laundry. The role ensures the highest standards of cleanliness, fabric care, and timely service while managing staff, equipment, inventory, and quality control. The Laundry Manager also ensures compliance with hotel policies, safety procedures, and hygiene standards.

• Prepare orders for supplies to the warehouse on a weekly basis to provide service to the Guest and staff.
• Keep track of the supply that is removed from the Warehouse on a weekly basis to monitor expenses.
• Place purchase orders for operational equipment such as dryers, glasses, irons, ironing boards to maintain adequate stock.
• Maintain linen inventory and maintain the stock pair in order to maintain the quantity required for appropriate changes in rooms.
• Maintain the average staff according to the occupation, as well as monitor the daily attendance of the staff to have updated information when the payroll is cut.
• Ensure that all personnel under your charge have the presentation standard in accordance with the policies established by the company.
• Control the supply assortment for each building and for each supervisor to avoid losses and/or shortages when preparing inventories.
• Monitor average supply usage by building and supervisor to project warehouse requisitions according to operation needs.
• Verify that inventories are carried out daily in the closets of each building to supply according to the stock they must contain.
• Control the production level of the seamstress through a weekly report.
• Prepare the casualties of the operational equipment out of service to request replacement.
• Supervise the tasks assigned to the polisher. (if you have a polisher in the corresponding hotel)
• Train new employees so that they know the standards and assortment of whites in the buildings, knowing the stock pair.
• Carry out service practices with the purpose of improving department procedures.
• Report daily to the Housekeeper all incidents involving the staff in charge.
• Comply with the objectives required in environmental programs, occupational health and safety programs, work environment and quality standards.

• Diploma or Degree in Hospitality, Hotel Management, or related field.
• 5 years of experience in laundry operation, with at least 2 years in a supervisory role.
• Knowledge of housekeeping operations, cleaning standards, and hygiene practices.
• Strong leadership, organizational, and interpersonal skills.
• Attention to detail and problem-solving abilities.
• Proficient in Microsoft Office; experience with housekeeping management systems is an advantage.
• Ability to work flexible hours, including weekends and holidays