Night Auditor

The Night Auditor ensures the smooth operation of the hotel during nighttime hours by balancing daily financial transactions, supporting late-night guest services, and monitoring hotel safety and security. This role combines front desk responsibilities with accounting and financial functions to produce accurate daily reports and maintain high service standards during the night shift.

Night Audit & Accounting Duties

• Complete the daily night audit process for all hotel revenue outlets.
• Reconcile and verify all financial transactions, folios, and postings.
• Balance room charges, payments, allowances, and corrections.
• Prepare and distribute audit reports, summaries, and financial statements to management.
• Review and correct discrepancies in guest accounts, billing, and POS transactions.
• Ensure all departments close their daily sales correctly.

Administrative Support

• Prepare daily front office reports (Room Status Report, Occupancy, Rate Variance, No-Show List, etc.).
• Update guest profiles, reservations, and room inventory in the PMS.
• Coordinate with Housekeeping for early morning arrivals.
• Manage lost & found records and logbooks during the shift.

Daily Financial Reconciliation

• Verify, balance, and reconcile all daily hotel revenue transactions from Front Office, F&B outlets, Spa, and other revenue centers.
• Ensure all posting discrepancies are identified and corrected before closing the business day.
• Reconcile payment methods including cash, credit cards, mobile payments, city ledger, and deposits.

Night Audit Processing

• Execute end-of-day (EOD) procedures in the Property Management System (PMS) and Point-of-Sale (POS) systems.
• Review room revenues, taxes, service charges, discounts, adjustments, and allowances.
• Close financial batches and ensure all systems roll over correctly.

Financial Reporting & Documentation

• Prepare and submit the daily revenue report to the Finance Manager and General Manager.
• Generate reports such as:
• Daily Business Report (DBR)
• Manager Flash Report
• Room Revenue Summary
• Cashiering Report
• Rate Variance Report
• No-show, cancellations, and complimentary room reports
• File and archive all audit documents according to finance SOPs.

Cash & Payment Control

• Audit cashier float transactions for Front Office and verify cash handling procedures.
• Review and reconcile credit card batches, ensuring correct transmission to the bank.
• Verify all paid-outs, refunds, and corrections comply with approval limits.
• Ensure strict application of financial controls to prevent fraud and errors.

City Ledger & Accounts Receivable Support

• Review direct billing transactions and verify documentation completeness.
• Check approvals for corporate and travel agent charges.
• Prepare next-day handover for Accounts Receivable follow-up.

Internal Controls & Compliance

• Ensure all Front Office financial processes comply with company accounting policies and internal audit standards.
• Report irregularities, unbalanced postings, and policy violations to the Finance Manager.
• Monitor system access rights and cashiering logins to identify inconsistencies.

System & Data Integrity

• Ensure accurate postings in PMS/POS and identify any system sync issues.
• Verify rate codes, package inclusions, and tax setups for accuracy.
• Assist Finance in identifying training gaps for the Front Office team related to billing and posting.

Coordination With Finance Department

• Provide Finance with all supporting documents for the monthly closing process.
• Escalate discrepancies requiring financial investigation.
• Communicate with FO Supervisor/Manager to correct recurring posting errors or policy gaps.

Guest Account Management

Review in-house balances, credit limits, and payment guarantees.

Ensure all guest folios are accurate and properly supported.

Audit and adjust routing instructions and package breakdowns.

• Diploma or Degree in Accounting, Finance or related field.
• 4+ years’ experience in Front Office accounting roles
• Hotel night audit experience is an advantage.
• Strong numerical and analytical skills.
• Familiarity with hotel PMS systems (Opera/Protel/Fidelio or similar).
• Proficient in MS Excel and basic accounting processes.
• Excellent communication and customer service skills.
• Ability to work independently with minimal supervision.
• Must be trustworthy, detail-oriented, and able to work night shifts.