Public Area Attendant

The Public Area Attendant is responsible for maintaining the cleanliness, hygiene, and presentation of all public areas within the hotel. This role ensures that lobbies, corridors, restrooms, elevators, and recreational areas are consistently clean and welcoming, providing a positive first impression for guests.

Cleaning & Maintenance

• Clean and maintain public areas including lobby, corridors, restrooms, lounges, elevators, and staircases.
• Dust, sweep, mop, vacuum, and polish surfaces, furniture, and fixtures.
• Empty trash receptacles and dispose of waste according to hotel procedures.
• Replenish amenities and supplies in public restrooms and common areas.
• Report broken, damaged, or malfunctioning items to the supervisor or maintenance team.

Guest Service

• Maintain a neat and professional appearance while performing duties.
• Respond courteously to guest inquiries or requests within the scope of responsibilities.
• Ensure all public areas are presentable and welcoming to guests at all times.

Safety & Compliance

• Follow hotel health, safety, and hygiene standards at all times.
• Use cleaning chemicals, tools, and equipment according to safety guidelines.
• Report any hazards, spills, or unsafe conditions immediately to prevent accidents.

Coordination & Reporting

• Coordinate with Housekeeping Supervisors regarding cleaning schedules, high-traffic areas, and VIP preparations.
• Maintain logs or checklists for daily cleaning tasks and inspections.
• Report any guest feedback or concerns related to public area cleanliness to the supervisor.

Equipment & Inventory Management

• Maintain proper care and storage of cleaning equipment and supplies.
• Notify supervisors of low stock or malfunctioning equipment.
• Ensure efficient and responsible use of cleaning chemicals and materials.

• Certificate of hotel Management or housekeeping training is an advantage.
• 1–2 years of experience in housekeeping, janitorial, or public area cleaning is preferred.
• Knowledge of cleaning methods, chemicals, and equipment.
• Ability to stand for long periods and perform physically demanding tasks.
• Attention to detail and reliability.
• Ability to work flexible hours, including weekends and holidays.