Restaurant Supervisor

The Restaurant Supervisor supports the Restaurant Manager in overseeing daily operations, ensuring excellent service delivery, and maintaining high guest satisfaction. Leads the service team, handles guest interactions, and ensures smooth and efficient restaurant functioning. An experienced and service-focused Restaurant Supervisor with strong leadership skills and a commitment to delivering exceptional dining experiences. Efficient in managing daily restaurant operations, supporting the service team, and ensuring smooth coordination between front-of-house and kitchen.

Recognized for strong customer service, problem-solving ability, and team motivation. Skilled at handling guest concerns, managing seating plans, conducting briefings, and upholding hygiene and service standards. Dedicated to building a positive, professional environment that encourages teamwork, upselling, and guest loyalty.

• Supervise waiters, hostesses, and service staff during operations.
• Ensure smooth service flow, table arrangements, and station readiness.
• Train staff on service standards, menu knowledge, upselling, and customer service.
• Handle guest complaints, special requests, and VIP tables professionally.
• Monitor cleaning, hygiene, and upkeep of dining and service areas.
• Oversee reservation systems and seating plans.
• Ensure accurate billing, cash handling, and POS operations.
• Coordinate with kitchen, bar, and management for seamless service.
• Conduct shift briefings, assign duties, and manage scheduling.
• Support the implementation of promotions and special events.

• Diploma in Hospitality or Tourism Management or Food and Beverage service
• 6+ years of experience in Food and Beverage service, including supervisory roles.
• Strong supervisory skills especially managing Food and Beverage service or Room service
• Ability to multitask and manage fast-paced operations