Room Attendant

The Room Attendant is responsible for cleaning and maintaining guest rooms to the highest standards of hygiene, safety, and presentation. This role ensures that guests enjoy a comfortable and pleasant stay by providing spotless, well-prepared rooms and replenishing amenities as required.

Room Cleaning & Preparation

• Clean and maintain guest rooms, suites, and corridors according to hotel standards.
• Change bed linens, make beds, and ensure proper room presentation.
• Dust, vacuum, sweep, mop, and polish furniture and floors.
• Clean bathrooms, replenish toiletries, and ensure proper hygiene.
• Replenish in-room amenities such as coffee, tea, water, stationery, and minibar items as per hotel standards.

Guest Service & Assistance

• Respond promptly and courteously to guest requests related to room services.
• Report any special guest requirements or VIP requests to the supervisor.
• Handle guest belongings with care and respect privacy at all times.

Maintenance & Safety

• Report maintenance issues such as plumbing, electrical, or HVAC problems to the Housekeeping Supervisor or Engineering department.
• Follow safety procedures when handling cleaning chemicals, equipment, and guest belongings.
• Maintain awareness of hotel safety and emergency protocols.

Inventory & Equipment Management

• Use cleaning supplies and equipment efficiently and responsibly.
• Report shortages of amenities, linens, or cleaning supplies to the supervisor.
• Ensure proper storage and care of housekeeping tools and equipment.

Quality Control

Ensure rooms meet the hotel’s cleanliness and presentation standards before guest check-in.

Participate in daily room inspections conducted by supervisors.

Maintain attention to detail and consistency in all housekeeping duties.

• Certificate in hospitality or housekeeping is an advantage.
• 1–2 years of experience as a room attendant or in housekeeping is preferred.
• Knowledge of cleaning techniques, chemicals, and equipment.
• Good physical stamina and ability to lift and carry items as needed.
• Attention to detail, reliability, and time management skills.
• Ability to work flexible hours, including weekends and holidays