Waiter/Waitress

A highly motivated and service-driven Waiter/Waitress with a strong passion for creating memorable guest experiences. Demonstrates exceptional customer service skills, ensuring every interaction is warm, professional, and personalized. Committed to delivering high standards of hospitality that result in positive guest reviews, increased customer satisfaction, and repeat business.

• Provide the perfect service experience for restaurant patrons
• Ensure the guest feels important and welcome in the restaurant
• Ensure hot food is hot and cold food is cold
• Adhere to timing standards for products and services
• Look for ways to consolidate service and increase table turns
• Present menu, answer questions, and make menu recommendations
• Serve customers in an accommodating manner
• Must know all food, liquor, beer, wine, and retail offered
• Apply positive suggestive sales approach to guide guests
• Pre-bus tables, maintain table cleanliness, bus tables, and remove dirty plates
• Look for ways to avoid waste and limit costs
• Assist in keeping the restaurant clean and safe
• Provide responsible service of alcoholic beverages
• Deliver food and beverages to any table as needed
• Must follow all cash handling policies and procedures
• Report to property on time and in proper uniform
• Process payments of food and drink orders with the cash register
• Coordinate with kitchen staff to deliver accurate food orders

• Diploma in Hospitality Management or equivalent.
• 4+ years of F&B service experience; supervisory experience preferred.
• Strong leadership, communication, and organizational skills.
• Excellent customer service and problem-solving abilities.
• Ability to lead a team and maintain high service standards.